Returns & Exchanges

At ekhasa, we want you to be completely satisfied with your home decor and furniture purchases. If an item doesn't perfectly fit your space, you can return it within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack the items in their original packaging, ensuring all hardware, assembly instructions, and protective wraps are included to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing